Support

We usually respond within one business day.

Contact Us

For help with your account, subscriptions, or anything else:

[email protected]

Frequently Asked Questions

The examiner can't hear me. What do I check?

PFactor needs both Microphone and Speech Recognition permissions. Open iOS Settings → PFactor and make sure both are enabled, then restart your session.

How do I restore my Premium subscription?

In the app, go to Settings → Restore Purchases. Subscriptions are billed through your Apple ID and can be managed in iOS Settings → your name → Subscriptions.

Do I need an internet connection?

Yes — answers are graded and spoken by an AI examiner in real time, which requires a connection. If the connection drops mid-session, your graded progress is saved and uploads automatically when you're back online.

How do I cancel my subscription?

Subscriptions are managed by Apple: iOS Settings → your name → Subscriptions → PFactor → Cancel. You keep Premium access until the end of the current billing period.

How do I delete my account and data?

Email us at [email protected] from the address associated with your account and we'll delete your account and all associated data. See our Privacy Policy for details.

Is PFactor a substitute for ground instruction?

No. PFactor is a study and practice tool for checkride oral exam preparation. Always verify information against current FAA publications and train with a certificated flight instructor.